This warranty is provided by HIZERO Brunei located at Unit 1, 2nd Floor, Bangunan Melabau Complex, Kg Serusop, Brunei which offers 3 years Warranty.
The warranty entitled the original purchaser from the date of purchase to free labour and manufactured replacement parts for a period of 3 years. (Please note: the warranty provided is a repair warranty & all repairs will be completed in our service centre.

Consumables will not be covered under this warranty- i.e. cleaning roller & brush roller
This warranty will be null and void if the following incidents have occurred: – The appliance has been misused, neglected or accidently dropped/damaged. – The appliance has been repaired or a repair attempted by an unauthorised service centre. – The appliance has not been used as per the instructions provided in the manual – Failure to regularly clean the appliance in accordance with the instructions can void your warranty

DO NOT return the appliance to the retailer unless you have spoken with an authorised HIZERO representative first and been advised to do so. All technical support is performed by HIZERO Brunei.